- What is personal data
Personal data means any information relating to an identified or identifiable natural person, such as for instance your contact information, your order data or your product data.
- Information We Collect, Store and Use for completing your orders
We collect and store information that you enter into the Web Site or that you provide to our Customer Service Representatives. For example, when you open an account or place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, email address, telephone number. This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. Some of this information may also be used to contact you about new products, promotions and events.
- Newsletter and other marketing campaigns
The number of the newsletter we are sending you by e-mail are 4 (two) per month. The number of the SMS text messages are 2 (two) per month.
- Use and Disclosure of Information
We do not rent, sell or share personal information about you with other people or non-affiliated companies except under the following circumstances:
- To third party providers who provide services on our behalf such as online and other payments, processing credit card transactions and handling credit checks and fraud prevention;
- We may disclose your personal information to any law enforcement agency, court, regulator, government authority or other third party where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party;
We have implemented security measures, including Secure Socket Layer (SSL) encryption technology, to protect the Personal Information that we collect from you. If you place an order through the Web Site, you may be asked, but are not required, to set up an account and provide an email address and password. You must provide an appropriate email address and password in order to access account information. In order to help protect your personal information further, you should use a unique password and not provide your password to others.
You can pay online with your personal card or business card, in full security. Accepted cards are those issued under VISA (Classic and Electron) and MASTERCARD (including Maestro if they have VV2 / CVC2). No additional commission fees are charged. Buy online quickly and safely. To ensure security of transactions, WWW.AMERICANTEES.EU use NETOPIA mobilPay gateway. To complete the transaction, the necessary transaction authorization data must be entered into the NETOPIA mobilePay payment platform. If the card is associated with an account in a currency other than the RON, the transactions are made in RON, at the exchange rate of the issuing bank for that card. Payment is based on a secure online transaction processing system that offers privacy, security and simplicity in the purchase of products and services over the Internet.
WWW.AMERICANTEES.EU does not request or store any details about your card.
- Where we store and process your personal data
As a general principle, your personal data is stored and processed within the European Economic Area (EEA).
A cookie is a small text file that is placed on your computer or mobile device when you visit a site, that enables us to: (1) recognize your computer; (2) store your preferences and settings; (3) understand the web pages of WWW.AMERICANTEES.EU you have visited; (4), enhance your user experience by delivering and measuring the effectiveness of content and advertising tailored to your interests; (5) perform searches and analytics; and (6) assist with security and administrative functions. Some cookies are placed in your browser cache while those associated with Flash technologies are stored with your Adobe Flash Player files.
Pixels are tiny electronic tags with a unique identifier embedded in websites, online ads and/or email that are designed to: (1) collect usage information like ad impressions or clicks and e-mail open rates; (2) measure popularity of the advertising; and (3) access user cookies.
- Retention of your personal data
We keep your information for no longer than necessary for the purposes for which it is collected. The length of time for which we retain information depends on the purposes for which we collected and use it.
Personal data related to your purchase is kept and processed for a period of five (5) years from the date of purchase.
Personal data related to our provision of direct marketing to you is kept and processed for a period of three (3) years from the date you last have been active in opening our marketing communication or otherwise showing interest in such communication.
- Accessing, Correcting and Updating Personal Information?
You can access, correct and update certain Personal Information that you have provided to us by clicking on “My Account” at the top on each Web Site page. You can ask us at any time to remove all your personal data by contacting us at email@example.com , by phone at +40 740 435 134.
- Responsible for processing
Rexford Communication Company is data controller and is responsible for the processing of your personal data.
- Acceptance of Terms
VAT for European countries RO38829830
Customer service & showroom
Calea 13 Septembrie no. 110
Phone: +40 740 435 134
Mon-Sun: 09am – 9pm
Latest update, August 2018.